Providing full monitoring and bespoke support services plus 5 consultancy days annually for monthly fixed, our dedicated engineers are the total managed support service.
Our Dedicated engineer offers on-site monitoring and event management that can be customised to fit your specific requirements whilst helping you keep your database servers and databases fully optimised.
Service benefits include:
- Monitoring and Alerting
- Capacity planning
- Continuous improvement via performance reviews, tuning and optimisation
- Deployments in accordance with your change policies
- Patching in accordance with your change policies
- Support for Infrastructure changes
- Bespoke training
- Deployment and Scripting
- Architecture design such as Consolidation, Cloud Migration or Upgrades